What you will learn in this module: Learn to listen for understanding vs plan a rebuttal Gather viewpoints and perspectives so that all parties feel heard, valued and able to work towards a win-win solution Follow a model for having a true exchange of meaningful dialogue Dialogue Done Right   Ground Rules for Role Play
To access this content, you must purchase Trustology Online Course for Individuals or Trustology Online Course for Teams, or log in if you're already a member.